Terms of service

Welcome to Endah. By accessing or purchasing from our website, you agree to the following Terms of Service.

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1. General Conditions

By using our website, you confirm that you are at least 18 years of age or accessing under parental supervision.

We reserve the right to refuse service to anyone for any reason at any time.

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2. Product Information

We strive to display our Chikankari garments as accurately as possible. However:
• Slight variations in color may occur due to screen settings.
• As our pieces involve handcrafted embroidery, minor variations are natural and reflect the uniqueness of the craft.

These variations are not considered defects.

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3. Pricing & Payment
• All prices are listed in INR unless otherwise specified.
• Prices are subject to change without prior notice.
• We reserve the right to modify or discontinue products at any time.

Orders will only be processed after successful payment confirmation.

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4. Shipping & Delivery
• Delivery timelines are estimates and may vary due to external factors.
• Endah is not liable for delays caused by courier partners or unforeseen circumstances.

Shipping charges (if applicable) will be displayed at checkout.

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5. Returns & Exchanges

Due to the delicate and handcrafted nature of our Chikankari pieces:
• Returns/exchanges are accepted only if the product is damaged or incorrect.
• Requests must be made within [X] days of delivery.
• The product must be unused and in original packaging.

Custom or made-to-order items are non-returnable.

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6. Intellectual Property

All content on this website — including logos, designs, images, product descriptions, and branding — is the intellectual property of Endah and may not be copied, reproduced, or distributed without written permission.

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7. Limitation of Liability

Endah shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

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8. Governing Law

These Terms shall be governed in accordance with the laws of India.